Missed-call auto-reply
When the owner can’t answer, Forge follows up from their number and captures the lead. If they call back first, the text cancels automatically.
Forge by ForgeKit
Built · Seeking pilotsNever lose another lead.
Forge helps contractors keep up with calls, estimates, and follow-up without hiring office staff.
It works in the background while the owner is on the job. No complicated software. No missed notes. Just fewer leads slipping through the cracks.
Built and deployed. No live customer yet — we’re looking for the right first shops to pilot it.
The problem
Most contractors don’t lose work because they lack skill.
They lose work because they’re busy doing the work. The phone rings while they’re on a ladder, under a panel, or driving to the next job.
Forge keeps the follow-up moving while the owner is working.
The stuff that falls through the cracks
- The call you missed while you were on a ladder
- The estimate you sent and never heard back on
- The job you scheduled but forgot to confirm
- The customer you never asked for a review
- The 12 jobs in your head with no place to put them
- The call you answered but meant to follow up on
A day with Forge
Tuesday. You’re on a job by 7.
8:14 AM
Someone calls. You’re under a panel.
You can’t pick up. Ninety seconds later, they get a text from your number: “I’m on a job. What can I help you with?” They reply. You’ve got a lead.
11:30 AM
You send the estimate at lunch.
Forge takes the follow-up from there. Day 3, it checks in. Day 7, again. Day 14, one more time. The moment they reply, it stops. You didn’t have to remember any of it.
2:45 PM
They book it. Forge confirms it.
You mark it scheduled. They get a text with the date and time. No back-and-forth. No “wait, when did we say?” They show up. You show up.
After the job
Job’s done. Review request goes out.
Mark it complete. Twenty-four hours later, the customer gets a text asking for a Google review. Most competitors never ask. You ask every time — without thinking about it.
You did one job. Forge worked all day.
Missed calls answered. Estimates followed up. Jobs confirmed. Reviews requested. All while you were doing the actual work.
Features
The follow-up system behind the work.
Forge keeps the customer loop moving while the owner is on the job.
Estimate follow-up
Forge checks back after 3, 7, and 14 days, then stops the moment the customer replies.
Job confirmation
When a job is scheduled, the customer gets the date and time by text. Fewer no-shows, fewer “wait, when did we say?” calls.
Review requests
After the job is complete, Forge asks for the review. Every time, without having to remember.
Also included
Needs contact queueJobs pipelineSmart call forwardingJob photo captions
Built for small shops.
Not enterprise software. Not another system to babysit.
A simple follow-up engine for owners who are usually out doing the work. Forge keeps calls, estimates, confirmations, and reviews moving while the job gets done.